Deleting users

Before you can delete a user account, all of the user's clients must be reallocated to another user; the user's account cannot be deleted until this is done. See Editing a client for how to reallocate a client to a new user.

To delete a user account, you must:

• Be logged into the WhisperClaims system as a user with Administrator (“admin”) access

• Know the name of the user account to delete.

From any screen:

1. Click the  button (top-right of the WhisperClaims window) and select Account

   This displays your user profile

2. Click the button

   This displays the names of all current WhisperClaims users in your organisation

3. Locate the user whose account you want to delete and click thebutton (right-hand side of row)

4. Select thebutton and confirm that you want to delete the account

• Related Articles

• Reviewing users

  To view your WhisperClaims users, you must be logged into the WhisperClaims system. Once you have logged into your account: Click the button (top-right of the WhisperClaims window) and then click the button Click the button This displays the names of ...

• Deleting clients

  Before you can delete a client's information, you must ensure that every claim for the client has been archived. See Deleting a claim for how to do this. To delete a client, you must be logged into the WhisperClaims system using either: The user ...

• Deleting a claim

  You cannot directly delete a claim from the WhisperClaims system but if you want to remove a claim from the list of claims you can access, you can archive the claim. Archiving the claim removes the claim from view but does not remove the claim ...

• Additional actions available to administrators

  If your WhisperClaims user account has administrator access you can: Add new users Delete users’ accounts Edit user information Edit user access See and pay for reports for all clients and claims View and download invoices Style and customise the ...

• Managing user access

  User access affects which clients and claims the user can view, which reports the user can access, and whether the user has admin access (“License admin”). To edit the user access for a user account, you must: Be logged into the WhisperClaims system ...