Using view-only access to view your claim
To access a claim using view-only access, you must be logged into the WhisperClaims system using either:
The user account to which the client is allocated, or
An account that has access to view All clients & claims
If you need access to a claim for a Client who is not currently allocated to you, you must ask an administrator to either reallocate the client to you or to give your user account All clients & claims access.
Locate the claim you want to view, either through the workflow link or the client view
Click the
button (right-hand side of row)
Click the
button
The claim will open in view-only mode, indicated by the
icon. You can navigate through the questions using the
and
buttons.
Once you're finished viewing the claim, click the
button to return to the client view.
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